Tell us about your experience of GP online systems
The NHS is making greater use of digital services to help people access healthcare. The NHS 10 Year Plan sets out ambitions to make more services available online and reduce reliance on paper-based and telephone processes.
In our recent NHS App report, one key finding, "One app to rule them all, please!" highlighted local people's need for a simpler, more joined-up digital healthcare experience. People told us they were often frustrated or confused by having to navigate multiple apps, websites and systems to access the care and information they need.
We are now carrying out a short survey to further understand people's experiences of using GP online systems to book appointments.
The survey also includes questions about the recent disruption affecting some GP practice websites and online services after technology supplier Silicon Practice went into administration. As healthcare becomes increasingly digital, we want to understand how service disruptions affect people's ability to access information, support and care when they need it.
By completing the survey you will help ensure local people's views inform future improvements to digital access and GP services.
Click the blue button below to complete our survey. Thank you for your time.
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