News & reports

Following our first infographic exploring residents’ experiences of the NHS App, we’re sharing the next set of findings from our survey results and conversations with local communities. Our findings show that nearly 1 in 2 people surveyed across Reading do not currently use the NHS App. When responses from Reading and Wokingham Borough are combined, this figure is 1 in 3 people. People told us there are several reasons for this, including preferring traditional ways to access

Have you experienced racism, discrimination, prejudice, or unequal treatment in health and social care settings? This could include treatment because of your race, ethnicity, religion, nationality, culture, disability, age, gender, sexuality or any other aspect of who you are. If so, we want to hear from you. Click here to share your experience anonymously. Health and social care services experience Everyone deserves to be treated with dignity, respect and fairness when acces

A huge thank you to everyone who supported our NHS App project, completed our survey, left comments on our social media channels or spoke to our engagement officers at local community events – your voice matters and helps improve services and care. Between October 2025 and January 2026, we heard from 483 residents across Reading. In total, we received 1,436 responses, including 953 responses from Wokingham Borough. Over the coming weeks, we’ll be running a campaign to share