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  • Writer's pictureHealthwatch Reading

Local experiences during Lockdown 1

Report by Reading Voice

This report was presented to the Reading Health and Wellbeing Board on 22 January 2021.


  • We surveyed 153 people about their use of the NHS in the first national lockdown

  • 44% of respondents hadn’t contacted the NHS because they didn't want to bother busy staff, thought their problem could wait or feared they would catch Covid

  • The most used services were GPs (75%), pharmacies (51%) or outpatients (22%)

  • 36% said better communication or information would've improved their experience

  • 55 people left messages of praise for NHS staff and other key workers

BW HW Covid survey presentation Final
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