Local experiences during Lockdown 1
Report by Reading Voice
This report was presented to the Reading Health and Wellbeing Board on 22 January 2021.
We surveyed 153 people about their use of the NHS in the first national lockdown
44% of respondents hadn’t contacted the NHS because they didn't want to bother busy staff, thought their problem could wait or feared they would catch Covid
The most used services were GPs (75%), pharmacies (51%) or outpatients (22%)
36% said better communication or information would've improved their experience
55 people left messages of praise for NHS staff and other key workers