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  • Writer's pictureHealthwatch Reading

CQC rate Rosebank House 'requires improvement'

Updated: Nov 7, 2023

Rosebank House on Lower Henley Road, Caversham has been rated " requires improvement" in safety and effectiveness.

Rosebank House provides services and care for adults under the age of 65 years old:

  • Treatment of disease, disorder or injury

  • Assessment or medical treatment for persons detained under the Mental Health Act 1983

  • Caring for people whose rights are restricted under the Mental Health Act

  • Mental health conditions

The CQC report states:

"Our rating of this location went down. We rated it as requires improvement because:

• Care plans and risk assessments were generic and not person-centred. This meant not all individual needs were being met.

• Some patients told us they were not involved in their care planning and decisions about their care and treatment.

• Staff did not ensure that medical equipment was suitably maintained, and a record kept of this.

• Blind spot audits were not being carried out as per the ligature risk management policy.

• There was not a full Multi-Disciplinary Team (MDT). There was no occupational therapist and no psychologist.

• Staff did not provide meaningful activities suitable for a long-stay rehabilitation service.

• Staff did not ensure that patients received one-to-one time with their named nurse.

You can read the full report published on 4th November, here.

If you wish to share feedback with us on Rosebank, please contact us here.

We will share this information with the CQC anonymously.

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